Due to my long vacation and business trip to South Asia this December (and to rub it in – it’s spanning almost for the entire month minus a few days) I need to do a handover of my projects to other Project Managers, more about this trip in another post.
As part of the first handover meeting between me and 6 other senior Project/Program Managers this morning, we discussed my strategy in dealing with customers, healthcare professional, suppliers, issues and risk factors and how to avert a crisis or how to deal with one.
Now many Project/Program Managers have their own way of dealing with a crisis (when the sugar hits the fan). Some run around screaming, some try pinning the blame on others, some walk off quietly and find a quiet corner and scream, some simply ask others (like me) for help. I have a different way in dealing with a crisis.
What do I do in a crisis is drink more tea.
That’s right – the British (including British Asian) way of dealing with a crisis is to drink more tea, simple.
When I explained this to an American Project Manager, he looked up to the left, scratched his head and replied “I don’t drink tea”. To which my response was “Yes I know. You’re not British”. The British and British Asians have always drunk tea, plenty of it, during a crisis.